Delivery and Refunds Policy
Your payment will be processed on receipt of your order, as all subscriptions are by their nature prepaid transactions. Your new subscription will start with the next issue produced after receipt of your order. Your copy of each issue will be posted at the South African Post Office within two working days of completion of the print order by the Printer.
Back copies or other items which may be supplied ex stock, will be posted within 2-3 working days of receipt of the order.
The subscription is for the number of issues specified, and not for any specific time or calendar period. If the frequency of publication should be changed in future, subscribers will be advised accordingly.
If you are at any stage dissatisfied with the magazine, you may cancel your subscription by sending an e-mail with your details to subs@villagelife.co.za. or by fax to 028 514 2540 or by post to P O Box 242, Swellendam 6740, South Africa. The remaining portion of your subscription will then be refunded promptly. Please include details of a South African bank account to enable a direct deposit. If a refund is required into an overseas bank account, the bank fees and commissions will be deducted from any such refund, and no refund will be made if the amount to be refunded is less than the bank fees and commissions.
The staff at Village Life will do their utmost to provide a prompt and efficient service to subscribers, but we cannot be held responsible for magazines lost in the post.
Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
The information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. Village Life will also not use the information for any communications with its subscribers other than that which pertains to this subscription.
The Site may automatically collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. This information is not stored with your personal details.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
Payment Options
All transactions will be processed in South African Rands (ZAR). Apart from this Credit Card payment facility, subscriptions may be submitted by means of a faxed or mailed order form obtainable here, which may be paid by cheque, a direct deposit at your bank branch or by Internet banking. Payments at Automatic Teller Machines are not acceptable.
Security Policy
1. All credit card transactions on this site are processed by Virtual Card Services. All such transactions are 128 bit Secure Socket Layers (SSL) encrypted. The VCS company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3.The Merchant does not have access to credit details.
4.Virtual Card Services continually reviews and enhances its security in line with technological changes.
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